Terms of Service

1. Eligibility & access

TriHonu is currently invite-only and intended for adults: you must be at least 18 years old and able to form a binding agreement with us, and not barred from doing so under applicable law. If you use TriHonu as a business (for example, a coach using it with your own athletes), separate business terms may apply.

2. The service (beta)

TriHonu provides AI-assisted training plans, readiness insights, and coaching. It is offered on a beta basis: features may change, break, or be withdrawn. It is a coaching tool — not a medical device or a medical service.

3. Not medical advice

TriHonu is coaching guidance, not medical advice. See the Health & Safety Disclaimer. The app’s output is informational and not a substitute for professional medical, physiotherapy, or nutritional advice. Always use your own judgment and consult a professional where appropriate.

4. Your account

You are responsible for keeping your sign-in credentials secure and for activity under your account. Accounts are for a single person; do not share them. Tell us promptly if you suspect unauthorized use.

5. Subscriptions, prices & billing

TriHonu is invite-only, and some features are or will be offered as a paid subscription. Where they are:

• Term & renewal — subscriptions run on a recurring term (currently monthly) and renew automatically for a further term unless you cancel before the renewal date.
• Prices — prices for consumers are shown including VAT. We may change prices for future terms with reasonable advance notice; a change never applies to a term you have already paid for.
• Trial — where a trial is offered, it converts to a paid subscription at the end of the trial period unless you cancel before it ends. We tell you the terms when you start it.
• When the contract forms — your order is an offer; the subscription contract is concluded when we confirm or activate it (for example, by an order confirmation or by giving you access).
• Payment — payment is handled by our payment provider; see the Privacy Policy for how your payment data is processed.

6. Cancellation & refunds

You can cancel at any time, in-app or by contacting us. Cancellation takes effect at the end of your current billing period: you keep access until then, the subscription does not renew, and fees already paid for the current period are not refunded on a pro-rata basis. This does not affect any mandatory refund rights you have as a consumer, including the right of withdrawal below.

7. Right of withdrawal (consumers)

If you are a consumer in the EU/EEA, you may withdraw from a distance contract within 14 days, without giving a reason. Because TriHonu is a digital service you can use immediately, when you start using it you ask us to begin providing it at once and acknowledge that your right of withdrawal ends once we have started — so you cannot withdraw for a period you have already had access to. Switzerland has no general statutory cooling-off period for online contracts; we apply the above for EU/EEA consumers.

8. Acceptable use

You agree not to: misuse or disrupt the service; attempt to access other users’ data; scrape, reverse-engineer, or circumvent security; upload another person’s data without their consent; or use TriHonu for anything unlawful.

9. Your content & data

You keep ownership of the data and media you provide. You grant us a limited licence to process it solely to operate and improve the service for you (including sending relevant context to our AI provider to generate your coaching). You are responsible for having the rights to anything you upload.

10. Connected services

If you connect Garmin or a similar service, your use of it is governed by their own terms and privacy policies. We are not responsible for third-party services, and they may change or restrict access at any time.

11. AI limitations

The AI coach can be wrong, incomplete, or misjudge your situation. Treat its output as a knowledgeable suggestion to weigh, not an instruction to follow blindly.

12. Warranties & availability

We provide the service with reasonable care and skill, and it will materially conform to its documentation for as long as you subscribe. We do not guarantee that it will be uninterrupted or error-free, and we may suspend or discontinue features, or the whole service, at any time — during beta especially. Your mandatory statutory rights as a consumer are not affected by this section.

13. Limitation of liability

To the extent permitted by law: we are not liable for indirect or consequential loss (such as lost profits, lost data, or missed goals); and our total liability for direct damages is limited to the fees you paid for the service in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability for intent or gross negligence, for death or personal injury, or any liability that cannot be limited by law — including your mandatory consumer rights.

14. Termination

You can stop using TriHonu and delete your account at any time. We may suspend or end your access if you breach these Terms, or to protect the service or other users. On termination your licence to use TriHonu ends; sections that by their nature should survive (such as liability and governing law) continue to apply.

15. Governing law & jurisdiction

These Terms are governed by the laws of Switzerland, and disputes are subject to the courts of Zürich, Switzerland — without prejudice to any mandatory consumer-protection rules, and courts, of your country of residence, which continue to apply where the law so requires.

16. Changes to these Terms

We may update these Terms. For material changes we will give reasonable advance notice by email and in-app; if you do not accept a material change, you may cancel before it takes effect. Continuing to use TriHonu after a change takes effect means you accept the revised Terms. The version date above shows which version you are reading.

17. Provider & contact

TriHonu is operated by TriHonu GmbH, Winkelweg 5, CH-8127 Forch, Switzerland, CHE-219.470.047. Questions about these Terms: hello@trihonu.com.